Fintech Layoffs Pile Up
December 9, 2022
2022 has been a rough year for many fintech employees. The year started out with just a few layoffs but had an exponential increase totaling in at 219,959 layoffs from 1,405 tech companies.
Financial services company Plaid, for example, recently announced plans to lay off 20% of employees, which is about 260 staff members.
“Today, I’m announcing the most difficult change we have had to make at Plaid to date,” wrote Plaid CEO Zachary Perret in a Dec. 7th website post. “I made the hard decision to reduce the size of our team, and in doing so, to say goodbye to approximately 260 talented Plaids.”
Perret alluded to over-hiring as a result of the surge in business during covid. They are not alone. Companies including Klarna, Coinbase, Kabbage, and Amazon have laid off substantial amounts of staff. January started off low with 631 employee layoffs and that later increased to over 6,000 in February. November tallied 59,785 layoffs, weighing in with the highest number of employees laid off compared to any other month this year.
Shopify Funds $507.6M in Q3, Expands MCAs and Loans to Australia
October 27, 2022Shopify Capital originated $507.6M in merchant cash advances and loans in Q3, up from $416.4M in Q2. The increase was assisted in part by the company’s expansion into Australia, bringing the total countries that Shopify funds in to four (US, UK, Canada, AUS).
Shopify is the largest e-commerce platform after Amazon but the two companies are in the same ballpark when it comes to lending originations, and Shopify is potentially doing more.
Shopify generated total revenue of $1.4B in Q3.
“In Q3, we delivered another solid quarter of GMV, revenue, and gross profit dollar growth against the high inflationary environment,” said Amy Shapero, Shopify’s CFO. “From an operational perspective, we recalibrated our organizational structure, successfully rolled out a new compensation framework, and began integrating Deliverr into Shopify. Looking ahead, the flexibility of our platform, breadth of solutions, pace of innovation, and disciplined investment approach position Shopify well to realize the enormous opportunity ahead.”
As Layoffs Hit Fintech Lenders, It’s Not All Roses
August 1, 2022Underneath all the good news about hiring sprees, loan volume surges, and profitability, is ironically just the opposite. Some fintech lending darlings of Wall Street have abruptly changed gears over the past few months and are now in a state of self-preservation. Is this a normal business cycle or is something else going on here?
4/19/22 – Better.com lays off 3,900+ workers, a figure that includes a round that began in December 2021.
5/24/22 – Klarna lays off 10% of workforce.
6/15/22 – Coinbase announced plans to layoff 18% of its workforce.
6/21/22 – NextPoint announces end of LoanMe business, citing “market conditions.”
6/27/22 – Amount lays off 18% of workforce.
7/13/22 – Kabbage confirms it is facing two DOJ investigations over its handling of PPP loans.
7/27/22 – Shopify Capital grew originations but Shopify’s parent company announced it was laying off 10% of employees due to lower than expected post-pandemic e-commerce sales.
7/29/22 – Clearco announces major layoffs (125 employees), citing inflation, interest rates, European challenges, and a slowdown in e-commerce growth.
7/29/22 – Amazon shrank its staff by 100,000 employees.
Small Business Finance Industry Mulls What’s in The Rearview, Is Optimistic For Rest of 2022
April 14, 2022
The small business finance industry is looking ahead to anticipated growth for the remainder of the year, despite new challenges ahead. With massive government aid fading in the rearview, some industry players now have had the time to consider what the impact of it was as they move onward into the future.
Bob Squiers of Meridian Leads expressed his view on the topic, “a lot of our customers, mostly the ISO shops, many of them converted and started selling and pitching the government programs. So in that sense it kind of helped keep those guys afloat, helped keep our business going. A lot of what we do in the marketing side, translated for those government programs. But then it did also squash the demand for the cash advance.”
In some cases, government funding has helped merchants pay off pre-existing obligations in a timely manner. Matthew Washington, founder and CEO of Moneywell GRP, noted, “An educated business owner is using the financing options available as they see fit for the timing. Someone that is waiting to get an SBA or an EIDL is more susceptible to take a bridge product to get them through that time gap,” he said. “As long as you’re working with the merchant and pushing out good products and you know what is on the rise, I think it has done nothing but help in some cases.”
Trucking became one of the number one fields that made up a large percentage of submissions during the pandemic, industry insiders say. However, with gas prices increasing, business with trucking could go down. Other businesses such as restaurants, where only a third received funding last year from the government, are desperate for funding.
“There’s tons of restaurants left that haven’t yet received their funding. So we could be seeing a lot of exposure in that industry,” stated Michael Yunatan of Specialty Capital. “But overall, I definitely do feel that we’ll be seeing an uptrend in our numbers across the board.”
“We definitely do think the industry is growing as a whole,” said Yunatan. “Even though we are a new player in the space we have been growing.”
Chad Otar, founder and CEO of Lending Valley, said, “We need to keep monitoring the interest rates that are coming up from the Federal Reserve, we need to make sure we’re not heading towards a recession, we need to make sure that we’re able to fully have the capital ready, in order to be able to deploy at a reasonable rate.”
Otar acclaimed the indirect benefit of large tech companies operating in the space with a competing product, arguing that the presence of PayPal and Amazon are helping to bring exposure to the industry overall.
“And now that Kabbage is back as well, since they partnered up with American Express, it’s gonna help us out to be able to push the product more into the mainstream,” said Otar. “So I believe there will be a growth in the industry.”
Wait, Was That Oz Konar On The Side Of That Bus?
February 16, 2022
An MTA bus traveling past Barclays Center on Brooklyn’s Flatbush Avenue this week showcased an ad for Oz Konar’s Business Lending Blueprint, a popular industry loan-brokering school. With brokers increasingly trying to leverage social media by creating online personas that represent them and their businesses, it seems there is definitely a money-making opportunity in leveraging that image into the justification for a broker learning platform.
“Not long ago, that was me commuting on those buses and subways in New York City when I had a corporate job,” said Konar, when asked about what it means to him to have his face on the side of a bus. “I was in New York City one day and I said we need to increase the awareness of the potential, because I wish someone brought the opportunity to me back then.”
Konar believes that New York City commuters are a great target audience for his business lending blueprint. “It gets exhausting getting on an off those buses and subways and all that,” he said. “People are always thinking of ways to enhance their lives and their incomes.”
As remote and hybrid work situations have become incentivizing tools for landing employees in a labor-starved market, the idea of getting a ‘business in a box’ from a program like Konar’s is an opportunity that many jobseekers may find too good to pass up.
And it’s not just one bus doing a loop on Flatbush Avenue. Konar says his ad is plastered on 250 buses across the five boroughs of New York City.
“You’re not going to just figure it out on your own,” said Konar, when asked how accessible the idea of building a business centered around small business financing is for the everyday commuter. “Most people don’t even know the existence of this industry, they’re not thinking about it. They’re thinking about crypto, or an Amazon business, or no-money-down real estate investing, they’re not thinking about alternative lending. I think that’s the advantage.”
Konar’s got a pretty large following already. His guest appearance on a AltFinanceDaily live stream last year was one of the most watched videos on AltFinanceDaily in all of 2021, second only to an interview with Miami Mayor Francis Suarez.
You can watch Konar’s recent interview backstage at Broker Fair 2021 here.
Could Siri, Alexa, and Video be the New Frontier for Lenders?
January 25, 2022
The annual fintech study published by Smarter Loans revealed that 25% of respondents had used either Alexa, Siri, or another voice search to find information about financial services.
Voice devices, it appears, are not only getting better at answering regular questions, but users are also getting more comfortable even asking them in the first place.
“Alexa, what is AltFinanceDaily?” for example, returns an accurate reply despite our not having made any efforts to opt-in to the device’s knowledge base. Alexa just knows.
So why bother performing an old-fashioned Google search? Turns out, it’s becoming less common to do. Only 57% of respondents said they discovered the lender they applied with through online search. 13% said they discovered them through social media. 8% came from a friend’s recommendation. 15% found them through a well-regarded “Loan & Financial Directory” (Smarter Loans, who authored the study).
Once on a lender website, users had questions. 27% read online articles and reports, 37% read reviews, 16% called the company, and 9% consulted a friend or family member.
60% of respondents said informative videos about a company or its products would increase their confidence in that company. That could be key since 66% of respondents said that they researched more than 3 lenders before applying for a loan.
All of the respondents resided in Canada. 92% of respondents also said that they were satisfied or very satisfied with their loan provider.
Kabbage Re-enters Small Business Funding Arena
December 8, 2021
When Kabbage stopped lending in the Spring of 2020, many assumed they would pick up where they left off when they were acquired by American Express. Not quite. Since the deal in August 2020, Kabbage had been repurposed as a checking account service.
On Wednesday, however, Kabbage finally announced a return to funding.
“Kabbage from American Express today launched Kabbage Funding™, offering eligible small businesses flexible lines of credit between $1,000 and $150,000—now with the powerful backing of American Express. With Kabbage Funding, small businesses can apply in minutes to access working capital 24/7 to help manage their company’s cash flow.”
The only strange thing about it is the marketing that makes it sound as if Kabbage had never actually been in the funding business until just now.
Kabbage had been one of the largest online small business lenders in the country in 2019, generating approximately $2.7 billion in loan originations. At the time, it was more than Square, OnDeck, ClearCo, Funding Circle, Amazon, and Shopify.
PayPal’s Lending Increases
November 8, 2021
PayPal was mum about its working capital loan products in the latest quarterly earnings report, but clues lie in an important line item, Loans and interest receivable. The figure has historically been closely correlated with originations. PayPal reported $3.7B in those receivables at the end of Q3, up from $3.2B in Q2 and up from $2.77B at the end of Q4 2020.
The number was close to $4B at the end of 2019 so the figures represent a return to previous levels.
In the earnings call, PayPal CFO John Rainey said “growth in our short-term installment pay portfolio was the primary driver of this increase.” Rainey appeared to be referring to its Buy-Now-Pay-Later product.
Separately, PayPal announced that Venmo users should be able to pay for purchases on Amazon beginning next year.
This page has been updated to reflect the CFO’s statements that the increase was driven by short-term installment lending.
